IMMERSE

Device-specific guidance and troubleshooting

Technical Support

Regional Restrictions for NVIDIA GeForceNOW and OpenAI API Access

Before contacting our Support Team, please attempt these common troubleshooting steps for connectivity and audio issues. Most issues can be quickly resolved by following one or more of these strategies.

Connectivity & Audio Troubleshooting Tactics for IMMERSE

Discover the distinctions between these two settings and learn how to adjust them independently to optimize your learning experience.

Changing Display & Translation Languages

Capturing and Sharing Photos

Tips and info that apply to all learners.

General Information

Ensure you have the correct equipment for using IMMERSE in virtual reality.

Compatible VR Headsets

To make the VR experience more comfortable for users who are sensitive to light and motion, IMMERSE offers additional settings.

VR Comfort - Additional Settings

Troubleshoot why others may not be able to hear you in live scenes.

Resolving VR Headset Voice Detection Issues

Steps to try in order to eliminate an echo.

Fixing an Echo in Your VR Headset

IMMERSE VR Not Opening

Casting from Your VR Headset

Helpful info for using IMMERSE on a VR headset.

Meta Quest VR Headset

If you are unable to be heard in IMMERSE, but the app does not show you as muted, you should try changing and testing your microphone input. Refer to this…

Changing Your Computer Microphone Input

Changing Your Computer Keyboard Language

Understanding NVIDIA Launch Errors

Computer System Requirements for Using IMMERSE on Browser

Tips for accessing IMMERSE on a computer.

Computer

Network Requirements for VR and Desktop Applications (for Corporate Clients)

Network Requirements for NVIDIA/GeForce NOW (for Corporate Clients)

Dashboard Training Videos and Glossaries for Program Administrators

The IMMERSE Dashboard

IMMERSE on NVIDIA Mobile for Corporate Learners

For Program Admin & IT Teams

Create a custom design with text, images, and links

Account Login

Find answers and get help from Intercom Support and Community Experts

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